As you well know, I recently went through the process of converting my home heating system from oil to gas, and gave your company the contract. Never having been involved in such a procedure int he past, I faced it with a considerable amount of apprehension. All of my concerns quickly vanished soon after Bernie and his crew arrived. In an amazing two day effort, the entire conversion was complete in a clean, efficient and courteous manner. After completion, I was given detailed instructions on how to operate and maintain this new system. In short, what could have been a disruptive, negative event instead became a pleasant constructive experience. Again, kudos to Bernie and the boys.